Terms of service

Terms and Conditions of Service (English Translation)

Article 1 (Purpose)
These Terms and Conditions aim to set forth the rights, obligations, and responsibilities of the cyber mall and users in connection with the use of internet-related services (hereinafter, the “Services”) provided on LLEGE (hereinafter, the “LLEGE”), operated by Anita Co., Ltd. (the “e-commerce operator”).

※ These Terms shall apply mutatis mutandis to electronic commerce conducted via PC communications, wireless, etc., to the extent not contrary to its nature.

Article 2 (Definitions)

1. “LLEGE” means a virtual place of business set up by Anita Co., Ltd. to allow users to trade goods or services (hereinafter, “Goods, etc.”) using computers and other information and communications facilities, and also refers to the business operator that runs the cyber mall.
2. “User” means a member or a non-member who accesses LLEGE and receives the Services provided by LLEGE pursuant to these Terms.
3. “Member” means a person who has (deleted) registered as a member of LLEGE and who can continuously use the Services provided by LLEGE.
4. “Non-member” means a person who uses the Services provided by LLEGE without becoming a member.

Article 3 (Posting, Explanation, and Amendment of Terms, etc.)

1. LLEGE shall post these Terms; its trade name and representative’s name; business address (including the address for handling consumer complaints); telephone number, fax number, e-mail address; business registration number; mail-order business report number; and the personal information protection officer so that users can easily find them on the initial service screen (front page) of the cyber mall. However, the contents of the Terms may be made available for viewing via a linked screen.
2. Before a user consents to the Terms, the mall shall provide a separate linked screen or pop-up screen to ensure the user can understand important matters stipulated in the Terms—such as withdrawal of offer, delivery responsibilities, and refund conditions—and shall obtain the user’s confirmation.
3. LLEGE may amend these Terms to the extent not violating applicable laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.
4. When LLEGE amends the Terms, it shall specify the effective date and reasons for amendment and post them together with the current Terms on the mall’s initial screen from at least seven (7) days prior to the effective date until the day before the effective date. However, if the amendment is unfavorable to users, a grace period of at least thirty (30) days shall be provided. In such case, LLEGE shall clearly compare the previous and amended provisions so users can easily understand them.
5. Amended Terms shall apply only to contracts concluded on or after the effective date; contracts already concluded before then shall be governed by the previous Terms. Notwithstanding the foregoing, if a user who has already concluded a contract wishes to be subject to the amended Terms, and sends such intention to LLEGE within the notice period pursuant to paragraph 3 and obtains LLEGE’s consent, the amended Terms shall apply.
6. Matters not stipulated in these Terms and the interpretation hereof shall be governed by the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Guidelines for Consumer Protection in Electronic Commerce set by the Korea Fair Trade Commission, and relevant laws or commercial practices.

Article 4 (Provision and Change of Services)

1. LLEGE performs the following operations:
   (1) Providing information on Goods or services and concluding purchase contracts;
   (2) Delivery of Goods or services for which purchase contracts have been concluded; and
   (3) Other tasks determined by LLEGE.
2. In the event of stockouts of Goods or changes in technical specifications, LLEGE may change the content of Goods or services to be provided under future contracts. In such cases, the changed content and the date of provision shall be immediately announced at the place where the current content of Goods or services is posted.
3. If LLEGE changes the Services it has contracted to provide to users due to reasons such as stockouts of Goods, etc. or changes in technical specifications, it shall immediately notify the users at an address where they can be reached.
4. In the foregoing case, LLEGE shall compensate users for damages incurred thereby; provided, however, that this shall not apply if LLEGE proves the absence of intent or negligence.

Article 5 (Suspension of Services)

1. LLEGE may temporarily suspend the provision of Services if reasons arise such as maintenance, replacement, or breakdown of computers or information and communications equipment, or disruption of communications.
2. LLEGE shall compensate users or third parties for damages caused by the temporary suspension of Services for the reasons under paragraph 1; provided, however, that this shall not apply if LLEGE proves the absence of intent or negligence.
3. If Services cannot be provided due to reasons such as business transformation, abandonment of business, or mergers between companies, LLEGE shall notify users as set forth in Article 8 and compensate consumers according to the conditions originally presented by LLEGE. If LLEGE has not announced compensation standards, users’ mileage or points shall be paid in goods or cash equivalent to the currency value used within LLEGE.

Article 6 (Membership Registration)

1. A user applies for membership by filling in member information according to the registration form set by LLEGE and expressing consent to these Terms.
2. LLEGE shall register as members those users who apply under paragraph 1 unless they fall under any of the following:
   (1) The applicant has previously lost membership under Article 7(3); provided, however, that this shall not apply to those who have obtained LLEGE’s approval for re-registration after three (3) years have elapsed since loss of membership under Article 7(3).
   (2) There are false entries, omissions, or errors in the registration details;
   (3) It is determined that registering the applicant as a member would cause significant technical impediment to LLEGE.
3. The time at which the membership registration contract is formed shall be when LLEGE’s acceptance reaches the member.
4. If there are changes to the information registered at sign-up, the member shall notify LLEGE of such changes within a reasonable period through methods such as editing member information.

Article 7 (Member Withdrawal and Loss of Qualification, etc.)

1. A member may request withdrawal at any time, and LLEGE shall immediately process the withdrawal.
2. If a member falls under any of the following, LLEGE may restrict or suspend the member’s qualification:
   (1) Where false information was registered at the time of application;
   (2) Where amounts payable by the member in connection with Goods purchased using LLEGE or other obligations related to the use of LLEGE are not paid on the due date;
   (3) Where the member interferes with others’ use of LLEGE or threatens the order of electronic commerce by stealing their information;
   (4) Where the member uses LLEGE to engage in acts prohibited by law or these Terms, or contrary to public order and morals.
3. If, after LLEGE restricts or suspends membership, the same act is repeated more than twice or the cause is not corrected within thirty (30) days, LLEGE may revoke the member’s qualification.
4. If LLEGE revokes membership, it shall delete the member registration. In such case, LLEGE shall notify the member and grant at least thirty (30) days for the member to present an explanation before deletion.

Article 8 (Notices to Members)

1. When LLEGE gives notice to a member, it may do so to the e-mail address designated in advance by agreement between the member and LLEGE.
2. For notices to an unspecified number of members, LLEGE may substitute individual notice by posting on the LLEGE bulletin board for at least one (1) week; provided, however, that matters that have a material impact on a member’s own transactions shall be notified individually.

Article 9 (Purchase Application)

1. Users of LLEGE apply for purchases on LLEGE by the following or similar methods, and LLEGE shall provide the following information in an easy-to-understand manner when users make a purchase application:
   (1) Search and selection of Goods, etc.;
   (2) Entry of recipient’s name, address, telephone number, e-mail address (or mobile phone number), etc.;
   (3) Confirmation of the Terms, matters related to services with limited right of withdrawal, and allocation of costs such as shipping/installation fees;
   (4) Expression of consent to these Terms and the matters in item (3) above (e.g., mouse click);
   (5) Submission and confirmation of the purchase application for Goods, etc., and consent to LLEGE’s confirmation;
   (6) Selection of payment method.
2. If LLEGE needs to provide or entrust purchaser’s personal information to a third party, it shall obtain the purchaser’s consent at the time of the actual purchase application and shall not obtain blanket consent at membership registration. In such case, LLEGE shall specify to the purchaser the personal information items to be provided, the recipient, the purpose of use by the recipient, and the retention/use period. However, if otherwise stipulated by relevant laws, such as entrustment of personal information processing under Article 25(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such laws shall govern.

Article 10 (Formation of Contract)

1. LLEGE may refuse to accept a purchase application as set out in Article 9 if any of the following applies; provided that, in contracting with a minor, LLEGE shall notify that the contract may be canceled by the minor or the legal representative unless consent of the legal representative is obtained:
   (1) Where there are false entries, omissions, or errors in the application;
   (2) Where a minor attempts to purchase Goods or services prohibited under the Youth Protection Act such as tobacco or alcohol;
   (3) Where accepting the purchase application is determined to cause a significant technical impediment to LLEGE.
2. The contract shall be deemed formed when LLEGE’s acceptance reaches the user in the form of a receipt confirmation notice under Article 12(1).
3. LLEGE’s expression of acceptance shall include information confirming the user’s purchase application, availability of Goods for sale, and information on correction or cancellation of the purchase application.

Article 11 (Payment Methods)
The price for Goods or services purchased on LLEGE may be paid by any of the following available methods. LLEGE shall not charge any additional fees under any pretext regarding the user’s chosen payment method:
(1) Various account transfers such as phone banking, internet banking, and mail banking;
(2) Various card payments such as prepaid, debit, and credit cards;
(3) Online bank deposit without passbook;
(4) Electronic money;
(5) Payment on delivery;
(6) Payment using points (mileage) granted by LLEGE;
(7) Payment using gift certificates contracted with or recognized by LLEGE;
(8) Other electronic payment methods.

Article 12 (Receipt Confirmation Notice; Change and Cancellation of Purchase Application)

1. When a user makes a purchase application, LLEGE shall send a receipt confirmation notice to the user.
2. Upon receiving the receipt confirmation notice, the user may request immediate change or cancellation of the purchase application if there is a discrepancy in the intention, and LLEGE shall promptly process such request if it is made before shipment. However, if payment has already been made, the provisions on withdrawal of offer, etc. in Article 15 shall apply.

Article 13 (Supply of Goods, etc.)

1. Unless otherwise agreed with the user regarding the timing of supply of Goods, etc., LLEGE shall take necessary measures such as order production and packaging so that Goods, etc. can be shipped within seven (7) days from the date the user made the offer. However, if LLEGE has already received all or part of the price of the Goods, etc., necessary measures shall be taken within three (3) business days from the date of receiving all or part of the price. LLEGE shall take appropriate measures so that users can check the supply procedures and progress of Goods, etc.
2. LLEGE shall specify for Goods purchased by users the delivery method, the party bearing delivery costs by method, and the delivery period by method. If LLEGE exceeds the agreed delivery period, it shall compensate the user for damages arising therefrom; provided, however, that this shall not apply if LLEGE proves the absence of intent or negligence.

Article 14 (Refunds)
If LLEGE is unable to deliver or provide Goods, etc. applied for by the user due to reasons such as stockouts, LLEGE shall promptly notify the user of the reason and, if payment has been received in advance, refund the price within three (3) business days from the date of receipt or take necessary measures for refund.

Article 15 (Withdrawal of Offer, etc.)

1. A user who has concluded a contract for the purchase of Goods, etc. with LLEGE may withdraw the offer within seven (7) days from the date of receipt of the written confirmation of contract details under Article 13(2) of the Act on the Consumer Protection in Electronic Commerce (or, if delivery of Goods, etc. occurs later than receipt of such document, from the date of receipt of Goods, etc. or commencement of provision of Goods, etc.). However, if otherwise stipulated by the said Act regarding withdrawal of offer, such provisions shall govern.
2. A user may not return or exchange Goods, etc. after delivery if any of the following applies:
   (1) Where the Goods, etc. are destroyed or damaged due to reasons attributable to the user (provided that withdrawal is permitted if only the packaging was damaged to check the contents);
   (2) Where the value of the Goods, etc. has significantly decreased due to the user’s use or partial consumption;
   (3) Where the value of the Goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time;
   (4) Where the Goods, etc. can be reproduced to the same performance and the packaging of the original Goods, etc. has been damaged.
3. In the cases of items (2) through (4) of paragraph 2, if LLEGE did not clearly indicate in an easily noticeable place that withdrawal, etc. is restricted or did not provide trial products, the user’s withdrawal, etc. shall not be restricted.
4. Notwithstanding paragraphs 1 and 2, where the content of the Goods, etc. is different from the labeling/advertising or the contract is performed differently, the user may withdraw the offer, etc. within three (3) months from the date of receipt of the Goods, etc., or within thirty (30) days from the date the user knew or could have known such fact.

Article 16 (Effects of Withdrawal of Offer, etc.)

1. If LLEGE receives a return of Goods, etc. from the user, it shall refund the price already paid within three (3) business days. In this case, if LLEGE delays the refund, it shall pay delay interest calculated by multiplying the delay period by the delay interest rate prescribed in Article 21-2 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce (portion in parentheses deleted).
2. When refunding the price, if the user paid by credit card, electronic money, or other payment instrument, LLEGE shall promptly request the relevant payment service provider to suspend or cancel the billing of the price.
3. In case of withdrawal, etc., the user shall bear the cost necessary for returning the Goods, etc. LLEGE shall not claim liquidated damages or compensation for damages on the grounds of withdrawal, etc. However, where withdrawal, etc. occurs because the content of the Goods, etc. differs from the labeling/advertising or the contract is performed differently, LLEGE shall bear the cost necessary for returning the Goods, etc.
4. If the user bore shipping costs at the time of receiving the Goods, etc., LLEGE shall clearly indicate at the time of withdrawal who bears such costs, in a way that is easy for users to understand.

Article 17 (Protection of Personal Information)

1. LLEGE shall collect the minimum personal information necessary to provide the Services.
2. LLEGE shall not collect, at the time of membership registration, information necessary for performing purchase contracts in advance. However, where identity verification prior to the purchase contract is required for compliance with legal obligations, and only minimal specific personal information is collected for that purpose, this shall not apply.
3. When collecting/using a user’s personal information, LLEGE shall notify the user of the purpose and obtain consent.
4. Collected personal information shall not be used for purposes other than the stated purpose, and if a new purpose arises or information is provided to a third party, the purpose shall be notified and consent shall be obtained at the stage of use/provision; provided, however, that exceptions may apply as provided by relevant laws.
5. Where LLEGE is required to obtain consent under paragraphs 2 and 3, LLEGE shall specify or notify in advance the personal information protection officer’s identity (department, name, telephone number, and other contact information), the purpose of collection and use, and matters related to provision to third parties (recipient, purpose of provision, and items of information to be provided) as prescribed in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the user may withdraw consent at any time.
6. Users may at any time request access to and correction of their personal information held by LLEGE, and LLEGE has an obligation to take necessary measures without delay. If a user requests correction of an error, LLEGE shall not use such personal information until the error is corrected.
7. LLEGE shall limit the number of persons handling users’ personal information to the minimum necessary for protection, and shall be fully liable for damages suffered by users due to loss, theft, leakage, unauthorized provision to third parties, or alteration of users’ personal information including credit card and bank account information.
8. LLEGE or a third party that received personal information from LLEGE shall promptly destroy such personal information when the purpose of collection or the purpose of provision is achieved.
9. LLEGE shall not pre-select consent boxes concerning collection/use/provision of personal information. LLEGE shall also specify the services that are restricted if the user refuses consent to collection/use/provision of personal information, and shall not restrict or refuse the provision of services such as membership registration on the ground that the user refused consent to the collection/use/provision of non-essential personal information.

Article 18 (Obligations of LLEGE)

1. LLEGE shall not engage in acts prohibited by law or contrary to public order and morals and shall use its best efforts to continuously and stably provide Goods and services as set forth in these Terms.
2. LLEGE shall establish security systems to protect users’ personal information (including credit information) so that users can safely use internet services.
3. If a user suffers damage due to unfair labeling/advertising acts under Article 3 of the Act on Fair Labeling and Advertising by LLEGE regarding Goods or services, LLEGE shall be liable for such damages.
4. LLEGE shall not send commercial advertising e-mails for profit that the user does not wish to receive.

Article 19 (Obligations Regarding Member ID and Password)

1. Except as provided in Article 17, the responsibility for managing IDs and passwords rests with the member.
2. Members shall not allow third parties to use their IDs and passwords.
3. If a member recognizes that his/her ID and password have been stolen or are being used by a third party, the member shall immediately notify LLEGE and follow any guidance provided by LLEGE.

Article 20 (User Obligations)
Users shall not engage in the following acts:
(1) Registering false information at the time of application or change;
(2) Stealing another person’s information;
(3) Altering information posted on LLEGE;
(4) Transmitting or posting information (such as computer programs) other than that specified by LLEGE;
(5) Infringing copyrights and other intellectual property rights of LLEGE or third parties;
(6) Damaging the reputation of LLEGE or third parties or interfering with their business;
(7) Disclosing or posting on the mall obscene or violent messages, images, sounds, or other information contrary to public order and morals.

Article 21 (Relationship Between Linked LLEGE and Linking LLEGE)

1. Where an upper-level LLEGE and a lower-level LLEGE are connected by a hyperlink (including text, images, moving images, etc.), the former is the linking LLEGE (website) and the latter is the linked LLEGE (website).
2. If the linking LLEGE clearly states on its initial screen or at the point of linking that it does not guarantee transactions between users and the linked LLEGE for Goods, etc. independently provided by the linked LLEGE, it shall not bear guarantee liability for such transactions.

Article 22 (Intellectual Property Rights and Use Restrictions)

1. Copyrights and other intellectual property rights for works created by LLEGE belong to LLEGE.
2. Users shall not use information to which LLEGE holds intellectual property rights, obtained through the use of LLEGE, for profit by reproduction, transmission, publication, distribution, broadcasting, or other means without LLEGE’s prior consent, nor allow any third party to use such information.
3. Where LLEGE uses copyrights vested in users pursuant to an agreement, LLEGE shall notify the relevant user.

Article 23 (Dispute Resolution)

1. LLEGE shall establish and operate a damage compensation handling organization to reflect legitimate opinions or complaints raised by users and to handle compensation for damages.
2. LLEGE shall give priority to handling complaints and opinions submitted by users. However, if prompt processing is difficult, LLEGE shall immediately notify the user of the reason and the schedule for processing.
3. In connection with e-commerce disputes between LLEGE and users, if a user files for damage relief, the dispute may be submitted to mediation by a dispute mediation body commissioned by the Korea Fair Trade Commission or a mayor/provincial governor.

Article 24 (Jurisdiction and Governing Law)

1. Lawsuits related to e-commerce disputes arising between LLEGE and a user shall be brought to the court having jurisdiction over the user’s address at the time of filing; if the user has no address, the court having jurisdiction over the user’s place of residence shall have exclusive jurisdiction. However, if the user’s address or place of residence is unclear at the time of filing, or the user resides abroad, the suit shall be filed with the court having jurisdiction under the Civil Procedure Act.
2. Korean law shall govern e-commerce suits filed between LLEGE and users.

Article 25 (Member Withdrawal and Disqualification, etc.)

1. A member may request withdrawal from the “Mall” at any time, and the “Mall” shall immediately process the withdrawal; provided, however, that if completion of an already concluded transaction is required, these Terms shall continue to apply.
2. If a member falls under any of the following, the “Mall” may restrict or suspend membership:
   (1) Where false information was registered at the time of application;
   (2) Where amounts payable for Goods purchased using the “Mall,” or other obligations related to the use of the “Mall,” are not paid on the due date;
   (3) Where the member interferes with a third party’s use of the “Mall” or threatens order in e-commerce by stealing information;
   (4) Where the member uses the “Mall” to engage in acts prohibited by law or these Terms, or contrary to public order and morals;
   (5) Where, in connection with the provision of services or to a third party, the member, without basis, states or spreads false facts that defame the company or a third party or undermine the company’s credibility;
   (6) Where, in the course of using the services, the member obstructs the company’s business through improper means such as abusive language, threats, or obscene conduct toward the company’s employees;
   (7) Where, after purchasing Goods, the member habitually cancels, exchanges, or returns without just cause and thereby interferes with the company’s business.
3. If a member falls under any of the following, the “Mall” may revoke membership:
   (1) Where, after restriction or suspension of membership, the same act is repeated more than twice or the cause is not corrected within thirty (30) days;
   (2) Where the member purchases Goods, etc. in bulk for the purpose of resale and thereby undermines sound commercial order.
4. If the “Mall” revokes membership, it shall notify the member and grant a period of at least thirty (30) days to provide an explanation.

Article 26 (Notices to Members)

1. When the “Mall” gives notice to a member, it may do so via the e-mail address or telephone number registered at the time of membership sign-up.
2. For notices to an unspecified number of members, the “Mall” may substitute individual notice by posting on the “Mall” for at least one (1) week; provided, however, that matters that have a material impact on a member’s own transactions shall be notified individually.

Notes for the Overseas Site (quick guidance)

• Korean-law references: The above keeps all Korean statutes as in the original. If the overseas site targets non-Korean users, you may (a) keep them with “to the extent applicable,” or (b) prepare a separate “Global Terms” that removes Korean law references and sets a different Governing Law & Jurisdiction (e.g., laws of England & Wales; courts of Singapore; State of Delaware, USA), while keeping consumer rights disclosures required in those regions.
• Terminology consistency: I standardized “LLEGE (the ‘Mall’)” and “Goods, etc.” throughout. If you prefer only “the Site” or “the Services,” I can refactor.
• Duplicate provisions: Articles 7–8 and Articles 25–26 overlap (25–26 add extra grounds like abusive behavior, resale, etc.). I preserved both sets verbatim.
• Typos/artefacts in source: Minor spacing/encoding issues (e.g., “ ”, “(삭제)”, “괄호 부분 삭제”) were retained or clarified in context.